Privacy Policy

SevaLinks is a digital platform operated by SG – Smart Digital Solutions.

This Privacy Policy explains how the SevaLinks platform collects, uses, shares, and protects information.

Information collected
We may collect account details, contact information, profile content, uploaded media, public page content, QR/NFC activity data, order or subscription references, support messages, device information, log data, and information submitted through public forms or platform workflows.

How information is used
Information is used to create and operate accounts, publish public profiles, process requested services, support QR/NFC and link features, provide analytics, improve product performance, prevent abuse, respond to support requests, and comply with legal or operational requirements.

Cookies and tracking
SevaLinks may use essential cookies for login, security, sessions, preferences, and platform operation. Analytics or tracking tools may be used to understand visits, scans, clicks, and service performance.

Sharing with service providers and payment processors
We may share necessary information with hosting providers, analytics providers, email/SMS/WhatsApp providers, payment processors, delivery providers, support tools, and other vendors required to operate the service. Payment card data is not stored by SevaLinks. Card transactions, when available, are processed by authorized payment processors or banks.

Data retention
We retain information as needed to provide services, maintain records, resolve disputes, comply with legal requirements, and support security or audit needs. Public content may remain available while a profile or page is active.

User rights and contact
Users may contact SG – Smart Digital Solutions to request support related to access, correction, deletion, or privacy concerns, subject to applicable laws and legitimate business or legal retention needs.

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